Hp is the new devil

As of today I have decided that Hp is the new devil. This stems from my experiences with their printers and general technical support for their computers. For printers we'll just say that the auto-feed is a joke and I now need to hand-feed the paper to my printer to get it to print most of the time. My desktop an Hp Pavilion a1020n has seen better days, especially because the plastic power button broke and apparently the only way that Hp will help me is by selling me a $23.00 front panel for my computer when there is about a $.50 part that is removable that needs to be replaced. Take a look at these pictures:

The top picture is of the front panel of my computer with the missing power button, as you can see from the hole in the front of the case where the button should be. Hp does not replace those buttons even though it is a known problem, instead they want to waste my money and have me pay $23.00 for a new front panel. This panel is the front of the case. Below is a picture of the part that they should replace. It would cost more to ship it than it is worth! I am just appalled that Hp knows that this is a problem and that they have not even tried to help their customers, but have left them hanging out to dry!


I guess that the moral of the story is to not buy anything from Hp for at least 5 years, maybe the problem will be fixed with their crappy customer service.